Body kit and deceit in street markets is a common thing and has not surprised anyone for a long time. With the advent of supermarkets and hypermarkets, consumer life, by no means, has become easier. New technologies of deception, tricks, and fraud are invented daily by cashiers, security guards, and also the administration of supermarkets. Even the student will explain: it is necessary to cover the costs of theft, the amount of which, according to the Russian Association of Retailers, is more than 4% of the turnover.
It would seem that supermarkets are very convenient: he chose the product himself, examined it, no one urges and advises, even though you study and read the price tag all day, pack it yourself, weigh it, measure it and so on. Clean water is the dust blown into the eyes of meticulous consumers of supermarkets. Numerous inspections by Rospotrebnadzor and the Society for the Protection of Consumer Rights reveal in most chain supermarkets not only low-quality goods, but also regular stocking and body kit. According to inspectors' statistics, the most popular method of cheating is punching at the checkout counter such goods that the consumer did not take. Do you check half-meter checks without leaving the cash register?
1 way to deceive consumers
The first method in the rating is punching “invisible” goods in a check. The longer the check, the more alert the buyer must be. For example, instead of two cans of beer, they break through three or add the already paid purchase of the previous buyer. The last violation mainly occurs if the previous buyer does not take the check, and the cashier accidentally or intentionally does not reset the information from the computer. It turns out that the buyer takes one bag of milk or frozen pizza, and the person standing behind him with a full trolley is forced to ignorantly pay for the “accidentally punched” same purchase again from his wallet. From the author: In these situations, the law is solely on the side of the consumer. All deceived buyers advise: check your checks without leaving the cashier. For example, if it is really quite by accident that three yogurts are punched at the checkout, instead of two, it’s easy to figure it out. You can also require the store administrator to verify product balances. The seller will find extra packs of yogurt. But if the cashier has already hidden them, then it will be quite difficult to prove anything.
2 way to deceive consumers
Another commonly used customer calculation is the wrong product barcode. The cashier passes the product under the cash register scanner, and the computer reads the price. Sometimes the cashier manually drives barcodes. Any experienced cashier is well versed in product codes and, without blinking an eye, will easily score the code of an expensive or cheap product. And the cashier knows this very well, replacing one or two digits and driving in the wrong goods. The same "tricks" can be shown by sellers of the trading floor, when in the vegetable or meat department they weigh the goods and paste price tags. For example, the seller weighs the Doctoral sausage as more expensive ham or white cabbage is estimated as Peking cabbage. From the author: Manipulation with codes is a rather noticeable deception, sellers rather rarely take risks. Most often, the substitution of codes is an unintentional deception of unskilled employees. Therefore, to find out and deal with the canopy in the presence of a check is not difficult.
3 way to deceive consumers
Quite a brazen way of cheating customers - different prices on the window and at the box office. The atmosphere in the supermarket is always aimed at provoking an impulse purchase. And it’s unlikely that any of the consumers will deal with confusing price tags or independently verify the article numbers and product codes. It is spontaneous purchases, the price tag for which you did not find or did not begin to search for, that subsequently surprise with their true value. In the same category can be attributed re-grader. For example, in a box with young potatoes or porcini mushrooms last year’s potatoes or champignons turn out to be in a completely different price category. According to the law, the accessibility and reliability of price tags in supermarkets must be controlled by Rospotrebnadzor. But in large supermarkets, the department during audits only checks the number of price tags and items of goods in the window. The numbers are the same - everything is fine. And the location of the price tags, compliance with the display of goods - the problem of the seller, and therefore the consumer. An attentive buyer will definitely find a price tag that shows the exact name of the product, article and price. From the author: This situation is the most difficult from a legal point of view. If the total amount of purchases was much higher than expected, check the check immediately. Without leaving the cash desk, call the store manager, go with him to the window, check the prices with the check. Most often, in order to return a product whose price was too high, you have to be persistent, prove the guilt of the store by any means - witness testimonies, photofixation, and going to court.
4 way to deceive consumers
The kit in supermarkets is widely practiced, despite the most modern precision electronic scales. Consumers often forget that certain types of goods, such as fruits and vegetables, as well as sausages and meat, dry out quickly. That is why the products are pre-packed with bags or nets and glued the price tag with weight. Supermarkets deliberately mislead consumers by packing products into a backing or plastic container that weigh 8-10 grams. So, buying, for example, 100 g of Victoria or red caviar, the consumer is forced to pay for packaging at the price of a delicacy. It is enough just to go to the public scales and outweigh the goods in order to reveal a shortage. From the author: Weight manipulations have been popular since Soviet trade. Technology does not stand still. Instant freezing of fish and berries doused with water, deep freezing of stuffed meat, glaze on seafood - buyers pay up to 30% of the price for water. Small kit, of course, is designed for consumer carelessness. But if you cheated heavily, you should immediately deal with the administration of the store, providing them with all the evidence of their guilt (including melt water).
