The etiquette of communication involves the use of accepted norms of behavior in society. The ability to behave properly, maintain a conversation and not go beyond decency are necessary skills for a modern person.
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Good manners
A well-educated person should contact the interlocutor by name and patronymic and exclusively on "you." Familiar relations are permissible only with friends and relatives in an informal setting.
At official events, the interlocutor is addressed with the words "gentleman", "mistress", and also use the titles and titles of guests. Moreover, in this case, the appeal “man” or “woman” would be inappropriate.
It is permissible to contact people from the service sector with a "girl" and a "young man." However, impersonal treatment is desirable to waiters at ceremonial events. Also in everyday situations, for example, in public transport, impersonal treatment of strangers is advisable. In such cases, it is better to use the phrases “please”, allow me to ask, “let me” instead of the official “gentleman” or “mistress”.
If you accidentally touched any of those present, mixed up the name, patronymic or made an inaccurate statement, you need to apologize.
It is worth remembering the rules of good form, which suggest that a man opens a door for a woman and lets her go first. Also, when placed at the table, the gentleman pushes the lady a chair, and after a joint dance escorts her companion back to her place.