If you do not have the opportunity to contact the addressee to whom the package was sent, you can find out about its receipt using the special online service on the official website of the Russian Post.
You will need
- - A check issued at the post office when sending the parcel;
- - a computer;
- - access to the Internet.
Instruction manual
1
When making a parcel at the post office in Russia, you will receive a check in which the so-called postal identifier will be indicated. It is located, as a rule, under the receipt number.
If the parcel was sent from one Russian settlement to another Russian settlement, the postal identifier is a set of 14 digits. And with international departure (from Russia abroad or vice versa) a combination of letters and numbers is possible in it. Save this check.
2
After a certain time after sending the parcel, go to the main page of the official website of the Russian Post (you can check the delivery deadlines on the same resource in the corresponding section). In the "Services" section, select "Tracking mailings" and click on it. The system will offer you to track all the stages of sending a mailing by postal identifier.
3
In the "Postal Identifier" field, dial the required combination of numbers if you are checking for a shipment within Russia, or letters and numbers if you are checking for an international shipment. Please note that you need to dial the number without brackets and spaces, even if they are in your receipt. Then click on the "Find" function.
4
If you have correctly entered the postal identifier, the system will show all the information registered in its databases about the forwarding of the postal item you need: when and in what post office the parcel was received, where it was processed, sorted, etc. Information on delivery to the addressee is usually located at the end of the table. If the parcel was handed to the addressee, the name of the post office in which the delivery was made, its date and time, shall be indicated. This information is not available if the addressee has not yet received the required postal item.
