Every person has been criticized at least once in a lifetime. Reasonable or unreasonable, but the fact is clear - in order to live quietly to a very old age, you need to learn how to correctly perceive criticism and reasonably respond to it. What is required for this?
Instruction manual
1
Ask questions. This type of reaction is suitable for unreasonable criticism. Specify what exactly the person who has brought down the stream of curses on you means. Ask him to express, if possible, all the claims against you; find out what exactly you did to him so terrible. In this case, the quick-tempered critic is lost because he expects a completely different reaction from you. Questions help a person to stop submitting to emotions and become more rational. Thus, you can proceed to a constructive dialogue.
2
Do not ignore. In this case, silence is far from gold. Firstly, you accumulate in yourself negative emotions, which can then splash out on your loved ones. Secondly, this tactic of non-resistance often annoys the instigator of the conflict even more, therefore it is ineffective to apply in practice.
3
Do not succumb to provocations and do not make excuses. People do not like to listen to excuses. And if you make excuses, then admit your guilt (which maybe not) and humiliate yourself. Better maintain your dignity by convincingly and politely proving your position.
4
Recognize only that part of criticism with which you agree, and do not pay attention to the rest. Forget about using the word “no” in a conflict because it is the detonator of an even bigger conflict. By agreeing with your opponent, you will demonstrate self-confidence and calm the interlocutor.
note
In the stream of criticism, your opponent can ask you a large number of rhetorical questions, of course not hoping to hear the answer. Change the pattern of behavior that he asked and answer a similar question with a question. For example, to a remark like “What are you doing?”, Respond in a delicate tone, “Do you really need to know this?” In the case of an affirmative answer, the probability of which is in the region of 20-30%, politely and briefly answer. So you disarm the enemy with non-standard behavior and can take control of the situation.
Useful advice
Never be rude, even in response to the most unfair criticism. Politeness and self-esteem are arguments that are stronger than vulgar words and inappropriate actions. And if the comments made to you were true, analyze them at your leisure and benefit for yourself.
