If you are faced with a question that the Ministry of Education can give a solution to, then you have the legal right to apply there. You can write a letter, you can make an appointment with a specialist of the Ministry. In any case, your application must be well-written so that you can count on feedback.
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Instruction manual
1
Of course, writing a letter to the Minister of Education personally and hoping that he will read it is not worth it. The Ministry of Education and Science has a department for working with citizens. All letters and applications received fall into this department. Subsequently, the department sends letters to specific specialists.
2
You can write a letter with a receipt of delivery. So you will be sure that it has definitely reached the addressee, and you have the right to receive a response within 30 days from the receipt of the letter. You can send a letter to the address: 11, Tverskaya street, GSP-3, Moscow, 125993.
3
You can use the official website of the Ministry of Education and Science of the Russian Federation and ask a question or leave a request in the "Feedback" section. In order for your letter to be read, you must leave contact information and information about yourself. If the question is urgent, the initial answer will be sent to you by e-mail. In the future, you can count on an official letter.
4
If you have already applied to other instances on this issue, attach copies of the answers you received to the paper letter. It is no secret that often such letters begin to be forwarded to other subordinate organizations. And if each organization considers the letter for 30 days, you can calculate how long it takes to wait for an answer.
5
It is also important how your appeal is composed. Try not to write long, confusing sentences. Your question, request or gratitude should not exceed 5-6 substantive sentences. Clearly state your thoughts, if there are several questions, structure them into subparagraphs. In the letter, you can refer to the articles of the law, indicate the numbers of regulatory documents. Even if you are overwhelmed with emotions (if you write about a controversial situation), do not allow yourself to go over to personalities, insults and criticism. Otherwise, your letter will not be considered at all.