If you have problems obtaining a visa or residence permit in any country, you can contact not only ordinary specialists of the embassy of the state of interest to you, but also the management of services related to the visa policy, for example, to the consul. And to do this is best in writing.
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Instruction manual
1
Find out if your question or appeal corresponds to the functions performed by the consul. Letters should be addressed to him, the contents of which are related to obtaining visas by foreign citizens. Moreover, before writing to a manager, you must first submit documents in a general manner and only in case of refusal from your point of view, contact the consul. The consul of your state should be written if you encounter any problems outside of Russia, while at the level of ordinary embassy staff your question cannot be resolved.
2
Compose a letter to the consul. It can be written both in paper and in electronic form. Start its design with the name of the institution, that is, the consulate to which you write, as well as with the name and position of the person you are contacting. Then write the main text. Try to make it less emotional, rely on facts, and if legal knowledge allows, then on specific legal provisions that, in your opinion, were not observed in your situation. Complete the letter with the goal that you want to achieve - by reviewing the decision to issue a visa, expediting the processing of any documents. Attach additional documents to the letter to confirm your point of view. For example, if you were refused a visa, you can add the necessary documents to the main text confirming your intentions and solvency.
3
Send a letter to the consul. When using the services of the Russian Post, send a registered letter of receipt of delivery - so you will be sure that it has reached the consul or at least his secretary.
Useful advice
The advisability of contacting the consul depends on the particular state that he represents. For example, if you are not issued a French visa, then there will be a better chance of revising your application if you send the documents to a special Visa Refusal Commission located in Nantes. Her address can be found by personal appeal to the French Consulate.