The tasks of the management company include maintaining all the systems of the apartment building in working condition and providing comfortable conditions for residents. The prospect of the development of the house and courtyard, the serviceability of the heating system, and the cleanliness of the entrances depend precisely on its actions. To choose a responsible and proactive management company, follow a certain procedure.
Instruction manual
1
Organize a general meeting of the residents of your home. Assign it to a convenient time, for example, 19-20 hours, when most residents will return from work. Place announcements about the date of the meeting and its topic in advance at the entrance.
2
Discuss at the general meeting what exactly you want to entrust to the management company. Make a list of mandatory daily, monthly, and seasonal housework that employees will do. Choose the most important additional wishes for all residents. This can be a major overhaul of the roof, arrangement of a children's playground, replacement of windows in entrances, etc. Vote for a list of basic requirements for a management company. Make all suggestions in the minutes of the meeting.
3
Create an initiative group. Include people who have the time and energy to study the utility market. Many of your neighbors work and are ready to take a limited part in the search for a management company. Therefore, you can rely on active pensioners and housewives who will prepare several options.
4
Make a list of management companies with which cooperation is possible. A complete list of all organizations in the housing sector of the city you can find on the Internet. The register of management companies can also be requested from the city or district administration.
5
Communicate in person with representatives of each company. Start with those that serve the apartment buildings of your or neighboring neighborhood. Such management companies are already familiar with the existing problems of street and quarterly communications. In addition, you can get feedback on the work of the company from residents of neighboring houses.
6
Find out the following points in each management company: - the date of creation of the company, on the basis of which organization it originated, the number of houses in management, the annual indicator of increase (decrease) in the number of managed houses; - the range of services provided, their basic cost, the presence and size of the increasing factors, penalties for residents and for the company for violation of clauses of the contract; - the availability of our own material and technical base for carrying out housework (plumbing, internal repairs, etc.); types of work and types of work for which contractors are involved; - qualifications of personnel at all levels: from managers to janitors; - deadlines for the completion of work, especially in emergency situations.
7
Stop the preliminary selection on the 2-3 companies you like the most. Ask each of them to draw up a rough plan for the development of the house and suggestions for improving its current maintenance. Invite representatives of management companies to a meeting with residents. Take in each organization a standard management contract, which you must discuss with a lawyer specializing in housing law.
eight
Hold another meeting of apartment owners. Give the floor to representatives of management companies who will talk about their services and capabilities. Invite a lawyer to express an opinion on the correctness of drafting management contracts. After residents ask all questions of interest and receive comprehensive answers to them, vote.
9
At the end of the meeting, draw up a protocol. Based on the protocol, enter into an agreement with the management company of your choice. Keep one copy of the contract with you until the expiration date.
note
Remember that all residents of the house can participate in the discussion, and only apartment owners can make decisions.
Helpful advice
Additional information about the company will be given to you by the location and condition of the office, the communication style of employees, the availability of awards, positive feedback from residents and publications in the local press.
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