The ability to conduct a small talk is useful to any person, even to those who, at work and in life, rarely find themselves in situations where it is necessary to communicate at a certain, "high" level. This is part of the general culture and evidence of good breeding. You should always be ready to start such a conversation and support it.
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Instruction manual
1
Any conversation of this level implies a certain style of communication. Here "hey you!" and hi!" completely unacceptable. A small talk begins with a presentation of the interlocutors. This may be done by some third party or they themselves, without forgetting to utter their full name, first name, middle name, as well as indicate their position or a fact of biography, which will become the reason for the continuation of the conversation.
2
After the name and patronymic of your interlocutor became known to you, you should actively use them in a conversation and refer to him only this way. In the event that your vis-a-vis does not remember what your name is, tactfully remind him how you should be contacted.
3
Subconsciously, a person reacts not only to your words, but also to how you hold on, how you gesticulate. Control yourself to position your interlocutor. Keep your palms open, do not rub your ear and do not scratch your nose during a conversation - this is an indication that you are not completely frank and in your conversation twist your soul. Take a relaxed position, a pose, unfasten the buttons of your jacket - these are external signs of your peace of mind and pleasure from the conversation.
4
The topic for discussion is the fact that was mentioned during the meeting, or any topic that may be of interest to both of you. Controversial topics, for example, those related to politics, religion, tolerance, or attitude to some idol, it is better not to choose, otherwise you run the risk of quarreling with a person even before you get to know him better.
5
In conversation, do not raise too general and commonplace topics. Try to gently grope what will be interesting to your interlocutor and give him the opportunity to speak. It is better to observe how he talks, listen to his statements, draw conclusions for yourself regarding his knowledge, interests, thoughts. After this, next time you will already know what you can talk about with him.
6
Try to make the conversation pleasing to your interlocutor. Tell an interesting case related to the topic of the conversation, listen to the opinion of the interlocutor, Do not turn the conversation into a lecture or controversy. Be able to stop the conversation in time and say goodbye so that your interlocutor does not have a feeling of lack of agreement. End the conversation with the words: “It was nice to talk with you” or: “Sorry, I need to move away, talk with Ivan Ivanovich before he is about to leave.”