Profanity is found now at every step. Sometimes you can hear obscene language in your address. To answer swear words or to remain silent is a real dilemma. In any case, do not become like your offender, be higher.
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To begin with, just try not to run into such people, do not climb on the rampage, or do not fall under their hot hand. If a person is on the verge, do not ask him stupid questions and do not try to joke inappropriately. This can cause a storm of rage, and then the flow of unpleasant words in your direction can not be avoided.
If this still happened, do not throw insults at him in return. This will only aggravate the matter, and will not help you maintain dignity in a quarrel. Timely humor is the best way out of this situation. Try to make the aggressor laugh. Laughter neutralizes rudeness. Behave yourself calmly, do not explode from emotions, like an atomic bomb.
If on the Internet you run into an inadequate user or troll, ignore him. He’s a stranger to you, which means you don’t need to worry about ruined good relations. There was a man - and there is no man. Your mental health is more expensive.