Every day, people pronounce and write a huge number of words. Sometimes the meaning of what has been said is not perceived properly, but sometimes a word alone can transform a person, plunge him into longing, or return joy.
Instruction manual
1
Watch your speech. Determine which words irritate you when communicating, and which do not like your interlocutors. Take your time and see if your conversation always ends the way you would like. Note for yourself where in the conversation it becomes difficult and uninteresting to communicate.
2
Watch how other people build their speech. Often, when they want to humiliate their interlocutor, some people try to use words and expressions that cause negative reactions in themselves. Your observations will allow you to adjust the strength of your word, finding out what kind of speech turns your opponent uses.
3
Work on yourself and remove expressions from your vocabulary that provoke a steady negative reaction in you. As a rule, these are words and phrases that express instructions, denials, conjectures, assessment and threats. If you structure your speech in such a way as to exclude the occurrence of annoying reactions, you will get the opportunity to significantly improve relationships when communicating with a variety of people in various situations.
4
Do not use verbs in the imperative mood. Build your speech using the most respectful and gentle forms of expression that reflect the request, not the order or, even worse, the action with the coloring of violence, humiliation, etc. For example, it will be much more pleasant to your interlocutor to hear "sit down", but not "sit down".
5
Remember that the interlocutor has the right to their own point of view. Do not mind trying to interrupt him, express your opinion. Keep your words under control. In response to strange, interesting, or, conversely, fundamentally incorrect and ridiculous statements, keep silent. So you can understand and quickly appreciate the new facet of the topic under discussion.
6
Keep in mind that truth is not born in every argument. An unrestrained person scatters his words, which he subsequently often regrets. In addition, he leaves an unpleasant impression of himself on the opponent.
7
Use phrase templates. There are situations when in communication you feel excitement or simply do not know how to behave with some people. Prepare verbal expressions in advance, which along with "thank you" and "please" will allow you to maintain a conversation, not to offend the interlocutor, to even out the conversation. Memorize them and use them in everyday communication.