How to make a complaint if you are not satisfied with the decision of the insurance company? This is usually insurance indemnity. The main task of the complaint is to resolve all issues by a peaceful settlement. The document should be prepared competently and professionally, the time period for its consideration depends on this. Most often, the complaint is written in free form, but some insurance companies have certain requirements for the execution of the document.
You will need
- documents required for submission to the insurance company.
Instruction manual
1
Make a claim to the insurance company, it is submitted in writing. It is important to indicate the name and position of the person in whose name the document is drawn up. As a rule, a complaint is made against the director of the insurance company. Provide details about the insured event. If this is an accident, then indicate the participants of the accident, write down the registered numbers of the vehicles, the policy number of the person who is to blame for the incident, a certificate of the accident, the number of the protocol on the offense and the number of the resolution in the case of the violation.
2
Provide information about the actions taken by the insurance agent. Tell the date of contacting the insurance company and list the documents that you handed over to the insurance agent in accordance with the terms of the contract.
3
State the essence of the claim, what it consists of (for example, violation of the terms for payment of insurance). Please let us know that you intend to file a claim with the court for damages if your claims are not considered on time. In the text of the application, make references to articles of legislation that are violated by the insurance company.
4
Ask the insurance company representative to confirm that you have received all the documents. This can be a signed copy of documents or a note with the date of adoption and a signature of the receiving official. It is important to make a copy of all documents that are relevant to this case (checks, certificates, acts, etc.).
5
Send the complaint by registered mail with acknowledgment of receipt. Take a few copies of the complaint, they may come in handy when applying to the court. If your complaint has not been examined within the prescribed time, you have the right to go to court. After a positive decision on your complaint in court, you can contact the tax authorities with a request to suspend the activities of the insurance company, on the basis of a violation of the law.
note
Carefully approach the negotiation of contract terms.
Useful advice
If your requirements are not satisfied, you have the right to go to court
