There are no clear-cut rules for making a claim to a housing management agency. Therefore, it is possible to state your requirements in your own words, adhering to a specific plan for presenting information.
You will need
Russian legislation, evidence of violations
Instruction manual
1
Indicate whose name the claim is written in. Usually this is the head of the housing department, to which the claim will be directed. Also write your details: last name, first name, middle name, address and contact phone number so that you can be contacted at any time.
2
Clearly and succinctly state the essence of the problem, listing all the violations committed by the housing maintenance department. It will not be superfluous if you support each of your claims or claims with links or quotes from the legislation of the Russian Federation.
3
Set the deadlines for resolving those problems that arose due to the negligence of the housing department employees. Here you can also refer to the law, if the legislation prescribes any timelines for the solution of your particular questions and disagreements.
4
Write a list of documents and evidence attached to the claim: certificates, letters, photographs. All the evidence that is relevant to the problem.
5
Set the date of the claim and sign it with a transcript of the signature. Also, if in addition to you there are also tenants who have the same complaints against the housing department, let them put their signatures under the document prepared by you.
6
Make an application for the claim in the form of those documents and evidence that you list in the list of attached documents.
7
If the claim consists of more than two pages, number and sign each of them. Also, if the application consists of more than two pages, sign each of them as: Appendix-1, Appendix-2.
8
Make a claim in duplicate. You transfer one to the Housing Office, the other copy will remain with you with the date of adoption of the document and the signature of the recipient. If the claim in the housing department refused to accept, send it by registered mail with a notification. This will be proof that the claim was sent to the addressee.
- How to write a complaint about the housing department
- letter to zheu
