Small talk is a small conversation that occurs, as a rule, between two strangers. This exchange of remarks allows you to "probe" the interlocutor, understand his mood, discuss the weather, taste preferences or world news. You can learn to conduct small talk by following a few rules.
Rule One: Sure Start
Small talk and embarrassment are incompatible. From the very beginning, you must appear before the interlocutor (s) as a self-confident person. Therefore, do not smile shyly, smooth out a skirt, dress or get a phone.
In any situation, no matter what social status the person in front of you belongs to, a sweet smile and a competent presentation of yourself will help you. It is advisable not to modestly pronounce the name and surname, but to provide more complete information: name, surname, who you are by profession. This is especially appropriate if small talk needs to be supported with business partners. Please note: it is not necessary to extend a hand for shaking (and if the person you are talking to is older than you or higher in rank, the decision on the appropriateness of the handshake must be made by him).
Try to remember the data of the interlocutor. This will allow you to turn to him by name (which will demonstrate your ability to listen) or, if there is a hitch, ask something about his work. Another way to continue small talk is to compliment. Only in this case is it necessary to notice something that corresponds to the situation.
Rule Two: Active Listening
A competent small talk will not work if you do not know how to listen. This is necessary in order to win people over. Nod, look friendly at your interlocutor, periodically repeat the last words spoken by him.
This technique is called active listening. It should be carried out unobtrusively, so that it does not seem as if you are mimicking. If you want to leave a good impression about yourself, it is also recommended to follow a person’s posture (“mirroring”) and do not forget to praise his interests, successes, opinions.
