Speech etiquette is a set of stereotypes of speech behavior accepted in society. At the present time, it is not possible to accurately determine the time the concept of etiquette appeared. A cultured and educated person must know generally accepted norms of behavior, be able to behave correctly in society, in order to easily find mutual understanding with other people.
Speech etiquette is a set of rules that allow you to use speech turns in a particular speech situation. Speech etiquette begins to teach more children from early childhood. They are taught to say words of gratitude, greetings, apologies ("sorry, sorry"). As they grow older, the child begins to learn the various subtleties of communication, the ability to correctly assess the speech situation, correctly express their thoughts.
To be recognized as an interesting conversationalist, you must be sufficiently educated. To do this, you need to read a lot of literary works to replenish your vocabulary, listen to music of various directions. Then, when communicating, a person will not feel awkward and embarrassed, but will feel self-confident and behave at ease during a conversation.
Speech etiquette takes on a communicative function. Knowing the rules, a person will quickly reach an understanding with the interlocutor. Speech etiquette explains how to start, continue, and end a conversation.
Any conversation should begin with a greeting. It is imperative to observe the order: the man first greets the woman, the youngest - the oldest in age, in office; a girl is a man older than himself. To start a conversation, you should say hello to a person and introduce yourself. You can tell the future interlocutor a compliment, ask for help or say a commonplace phrase about the weather.
To continue the conversation, you can ask the interlocutor some questions regarding his hobbies in order to find a common circle of interests with him. Feel free to ask questions for which you do not know the answers. The interlocutor will gladly share information. You need to listen carefully to him, not interrupting, but inserting emotional phrases so that he feels your interest in the conversation.
It is important to be able to tactfully end the conversation. When the conversation is over, in a decisive, but polite tone, you can say: "It was nice to talk." It should be made clear to the interlocutor that you are limited in time, looking at the clock, heading to the exit. It is necessary to answer the last replica of the interlocutor.