Russian citizens can assert their rights if they were violated when receiving various services in a particular company. First, you can try to resolve the dispute by contacting the company itself. If this does not help, you should file a lawsuit.
You will need
- - claim statement;
- - statement of claim;
- - A copy of the receipt for the payment of state duty.
Instruction manual
1
Make a complaint to the head of the organization that violated your rights. Describe what actions of its employees were not lawful in rendering you certain services. Refer to the sections of the Russian legislation that have been violated, and inform that if you ignore your claim, you will be forced to go to court. Sign the document and send it to the legal address of the organization. After making sure that the manager has received your appeal, wait 10-20 days, and if during this time the issue is not resolved in your favor, start compiling a complaint to the court.
2
Write a statement of claim to an authorized court. In case of violation of rights in the provision of services, the lawsuit should be directed to a civil or arbitration court, depending on the nature of the dispute. When drawing up a claim, be guided by the relevant procedural code of the Russian Federation. In addition to the name of the judicial authority, indicate the names of the persons participating in the case, their address data and details, the subject of the complaint and your requirements.
3
Pay the state fee for filing a claim with a banking institution and attach a receipt to your application. Also attach to it all documents and other data that may be used by the court when considering a case in your favor. Sign the claim and send it to the court or transfer personally to the staff of the office. Please note that you must file a claim when resolving a dispute regarding the provision of services by an organization to the judicial authority at the place of registration of the enterprise. But if you do not know her whereabouts, contact the appropriate court of your place of residence. To speed up the process of filing a lawsuit and do it in accordance with all the rules of the law, you can contact a qualified lawyer.
