The reason for writing a complaint about a taxi can be not only illegal actions of the driver or his behavior in general, but also improper equipment of the car on which passengers are transported. You can write a taxi complaint to several authorities.
Instruction manual
1
The most common violation that taxi drivers commit is the incorrect determination of the tariff for transportation. In this case, the passenger may complain to the dispatch service, to the management of the carrier organization or to Rospotrebnadzor.
2
If you think that the taxi driver improperly provided you with the transportation service, then you can write a complaint to his direct management. In this case, it is not the dispatch service that is meant, but the organization registered as a legal entity or an individual entrepreneur in the Unified State Register. In the event that unlawful actions were carried out not only by the driver, but also by the dispatchers of the carrier, you have the right to write a complaint to any department of Rospotrebnadzor.
3
The name of the carrier organization is specified by the driver himself, but according to the established rules, it must be indicated on the front panel of the car. If there is no such mark, then you have the right to demand the relevant documents for the right to transport from the driver. If the driver does not have permission or does not want to give it to you, then such behavior is punishable by a fine.
4
If the taxi driver in any way caused harm to your health, then a statement should be written to the police. Instance is selected depending on the severity of the harm done.
5
Taxi drivers who do not have sufficient driving experience often become the culprits of an accident, do not follow the rules of the road or create unauthorized parking lots for their vehicles, which impede public transport. In the event of such situations, any citizen who has witnessed illegal actions by taxi drivers has the right to write a complaint to the Department of Transport.
