If frost suddenly broke out, public utilities do not always have time to increase the heating capacity. Often the premises again become warm the very next day. If this does not happen, you need to call the hotline number.
Instruction manual
1
Measure the room temperature. Stand in the middle of it with a room thermometer (a medical one will not work) or put it on a table, chair, also located in the middle of the room. Wait approximately half an hour for the thermometer to read. If it shows less than 18 degrees Celsius, the air temperature is below the norm established by GOST R 51617-2000. And if more than 18 degrees inclusive, then there is no reason for complaint.
2
You can also measure the temperature in the corners of the room, opposite the window, balcony. There should be at least 20 degrees inclusive. And in the bathroom - at least 25 degrees inclusive. Also, in order not to bother in vain with utilities, make sure that you are not to blame for the low temperature at home yourself and that you do not have gaps in the window frames, walls, etc. If the radiators are equipped with regulators, as is often the case after major repairs, check them too. Often it is forbidden to rotate them yourself without the permission of the management company’s employees, but it will not hurt to check the situation.
3
If the air temperature in the premises of your apartment is below normal, this situation lasts more than one day and you yourself are not guilty of it, please call the management company serving your house. Her number can be indicated on the stand located in front of the entrance to the entrance, in the entrance itself on the ground floor, and if there is an elevator, also in it. The operator’s watch is also often indicated there. Tell the reason for the complaint, your address, including the number of the house, entrance and apartment. You may also be asked if the apartment is located to the left or right of the stairs. Your appeal will be considered. And if the heating is not repaired, contact again, for example, the next day.
4
You can also contact the single toll-free number 8-800-700-8-800. As in the previous case, tell the purpose of the appeal (complaint about poor heating), as well as your address with the number of the house, entrance and apartment, the location of the apartment relative to the stairs. Opening hours of this hotline are from 9 to 19 hours.
