Sometimes a book you buy turns out to be a complete disappointment if upon a detailed examination of the house you find that there are obvious defects on its pages. In this case, you can try to return it to the store.
Instruction manual
1
Remember that in accordance with the law, each buyer has the right to return the goods within two weeks without explanation. This can be done even in the absence of a receipt and packaging. The main condition is the preservation of the presentation of the purchased item. The only drawback here is that books belong to the category of goods that are not subject to return by law.
2
Feel free to demand a replacement of the book or a refund for it, if after the purchase you find any defects in it. In accordance with the Decree of the Government of the Russian Federation of January 19, 1998, N 55, even non-refundable goods can be returned to the store if you later discovered that they had technical flaws.
3
Use the right to conduct a special examination if the administration of a trade institution refuses to notice flaws and return the money spent. By law, the procedure must be carried out by the seller at the expense of the store. When transferring goods, you must fill out the acceptance certificate and indicate all claims to its appearance: the presence of scratches, torn pages or their absence, etc.
4
Remember that discounted products that are already sold due to defects at a reduced price are not refundable. You can return such a book only if you discover another flaw that you were not warned about.
note
If you purchased the book in electronic form, then the disadvantages due to which it can be returned are the lack of pages, problems with opening it on the computer and other technical flaws.
