The public reception of the Ministry of Health and Social Development of the Russian Federation accepts applications both in traditional (written) form and in electronic form through the form on the ministry’s portal on the Internet.
You will need
- - a sheet of paper and an envelope with a stamp or a computer with Internet access;
- - telephone.
Instruction manual
1
The conditions for receiving letters are determined by the Federal Law of our country “On the Procedure for Considering Citizens' Appeals in the Russian Federation”, the Government Decree “On the Typical Regulation of the Internal Organization of Federal Executive Bodies” and the administrative regulations of the Ministry of Health and Social Development of the Russian Federation for the provision of the public service of “remote” reception of citizens approved in 2011. The address for the messages is 127994, GSP-4, Moscow, Rakhmanovsky Pereulok, d. 3. Those who send the message by mail will receive a written reply.
2
Letters sent through the official website of the Ministry, along with paper messages, go to the department for working with citizens and organizing the reception of the population of the Department of Case Management. The data of the authors of these appeals are reviewed and stored in accordance with the requirements of Russian legislation on the processing of personal information of citizens.
3
Messages in electronic form must be sent through the form located at http://www.minzdravsoc.ru/reception/form . The size of the letter should not be more than two thousand characters. A call can contain one attached file (without archiving) of no more than 5 MB in the format.txt,.doc,.pdf,.gif,.jpg,.bmp,.png,.tif,.rtf,.xls,.pps,.ppt,.pcx,.mkv,.wmv,.mp3,.wma,.avi,.mp4,.mov or.flv.
note
E-mails are registered for three days and transmitted, depending on the problems indicated therein, to departments of the Ministry of Health, relevant federal executive authorities, executive authorities of constituent entities of the Russian Federation or other institutions. The answer to the one written on the website of the Ministry of Health will be sent at his choice - either in writing, as described above, or in the form of an electronic document.
Useful advice
Information about your message can be obtained from 9-00 to 18-00 on Monday, Tuesday, Wednesday and Thursday, and from 9-00 to 16-45 on Friday. Phone for communication - (495) 627-29-93.
