Our reality, alas, is such that almost every person at least once in his life had to turn to various authorities with requests for help. Today, according to the law "On the Procedure for Considering Applications of Citizens of the Russian Federation, " any official (even the highest ranking) is obliged to answer the letter within 30 days from the date of registration of the letter (in case of a question of increased complexity - 60). Why are citizens waiting for an answer to some letters for months? Statistics show: the first reason is the bad faith of the official, the second is the letter itself. Indeed, it is difficult to answer the appeal, the essence of which is vague, the narrative is confused, and what the sender specifically asks for is not clear. This is why you need to know the rules for writing letters containing requests for help.
Instruction manual
1
At the top of the sheet of paper on which you are going to write a letter, indicate the addressee. For example: To the Director of the MPO Housing and Public Utilities of Kuznetsk
It is permissible to write to Ivanov I.I. here from whom the letter is from: From the residents of the house No. 1 on the street. Youth city of Kuznetsk (a list of names and signatures is attached). Or: From Nikolaev N.N., living at: (full address). It is advisable to indicate the phone number. However, the sender and his contacts can be indicated at the end of the letter.
2
Help letter structure. It should be as follows: - introduction (description of the immediate event, about which the letter is actually written);
- the reason for writing the letter (what bothers, excites, disturbs you in the described event);
- a request arising from the event described by you. If you follow this sequence that displays the logic of the development of the event or situation, the letter will be easier for the addressee to perceive.
3
Language and style of writing. Here are welcomed: - specifics. Do not “smear” the main thing, provide more facts;
- clarity. Avoid sentences whose meaning may be interpreted ambiguously. Do not mislead the addressee;
- exact designations of places and dates, one way or another related to your request for help. A small dose of emotions in letters of help is permissible.
Formulate the request using the verb "ask":
"Please take action
."(if the letter is from a group of persons);
"Please assist
"(if the letter is from one person).
If you have your own thoughts on how to correct the situation that you reported, at the end of the letter you can write “My suggestions” and state your vision for solving the problem.
Useful advice
When planning to write a letter asking for help, you must make sure that the person you are contacting can really help you, that it is in his power with the powers that he is endowed with.
