Feedback is a reaction, a response to someone else's action or to some event. This term is used in biology, cybernetics, technology, psychology, management and in many other sciences. In this article, feedback is considered in a psychological aspect. There are certain rules on how to give feedback.
Instruction manual
1
Introduce yourself. If you give feedback in an unfamiliar team, for example, at a meeting of volunteers of a charity organization, then you need to give people some information about yourself. Because feedback is a personal action from person to person, in which the advantages of simple human communication must be taken into account. That is why psychologists recommend starting each sentence of your speech with the personal pronoun "I".
2
Describe the actions you give feedback. In no case do not get personal, your task is only to neutralize your observations as if from the side of what is happening, from a third party. This will make your review truly objective.
3
Praise the virtues. Always start with the positive aspects of the event you saw and heard. If you start the analysis with a description of what has been done well and efficiently, then it will be easier for the analyzed person to perceive the subsequent negative information. In addition, he can see such positive qualities in his work, which he himself had not noticed before.
4
Indicate the shortcomings that can be corrected. But point out specific shortcomings in the work, and not in the personality of the person to whom you give feedback. If you bring down on a ward a flurry of criticism, even if it is justified, it will mean your failure. Deficiencies need to be described, focusing on tips for correcting them and the advantages already given. This will motivate people to do better work in the future.
note
Do not talk about the subject of discussion in general terms. Feedback should dwell on specific examples of positive and negative features of the situation. Be specific, impartial, accurate, polite and your feedback will contribute to the further internal growth of the person being analyzed.
Useful advice
Feedback must be given in the past tense. Thus, you can draw a clear line between the past, in which there were shortcomings and inaccuracies, and the present, in which there are many possibilities for correcting these shortcomings.
